Forum Discussion
Users are not showing up when attempting to add them as member in Teams
This is still happening and its February 2023. None of the answers below are any help. Anyone know a simple solution?
Just want to add one name from a member of our Branch to a Teams channel and it is not showing up. Nothing unusual about them, they are not new to the Branch, everything else 'Teams' works with them.
Kazbonymentions I'm seeing the same thing in Teams.
Working through a ticket where unless cached, conference room accounts can't be brought up unless fully qualified.
After that, I can pull them up by their display names but if I run the Teams cache cleaner, their gone. I can bring up most accounts but there are inconsistencies accounts showing up and it seems it's been years in getting a clear answer which is annoying to say the least.
I'm going through Fiddler logs now with support to see what they can find but looking through here with years of this and not a clear answer doesn't leave me with any hopes for clarity. Why some will show up with just their display names even after clearing cache and others need to be fully qualified. Exchange is involved and replication, something!
