Forum Discussion
Users are not showing up when attempting to add them as member in Teams
Had this issue as well and managed to fix, the issue was a user was a leaver then came back and previous members of team did not change from shared mailbox to regular.
Which explains why they were not appearing.
To check whether they are regular to shared;
Open Exchange Management Shell as Administrator
Type the following command;
Connect-ExchangeOnline
Get-Mailbox -Identity email address removed for privacy reasons | Format-List RecipientTypeDetails
Good one dude!!
- Thank you. This worked for me.
So in my case:
I wanted to add a person to a shared channel in teams, but his name would not appear.
I then sent him a chat message first (where his name appears) and then I went back to the shared channel and I managed to add him.
DavidGC2195 - I had the same, signed out, then reopened Teams and selected my account and the new people I had previously added magically appeared! It might be there is a time lapse between entering new members and them showing as members.
RuiSousa Thank you for getting back to me on this
What I found was that the when you add the user with the email address, if it is an external user, Teams allocates a name. I had to find that name and then add the user to the channels using that name instead of the email address or the proper name
Appreciate your help
