Forum Discussion
Users are not showing up when attempting to add them as member in Teams
This is still an issue as of 2020/07/17 . I have a member who is not found when I try to add him to a team channel. I can IM him just fine, but the lookup to add him to the proper group never finds him.
I have confirmed with the administrators that this is not an information barrier thing.
Do we have a resolution to this yet?
Any resolution to this yet? I have a user this morning who can see the other user in the top search, chat with them, etc, but when they try to add her to a team, she doesn't come up in the search.
We attempted to add a member in a channel, Teams would say that one already exists, although the count in teams said there were 0. All team members could see message save for one, the one we attempted to add.
So, I deleted that team member from the main team, added her back and added her again into every single channel. It worked. but you have to be an owner of every single channel where you want to add the member.
This kind of thing may happen when the different Microsoft Apps haven't synchronised. Today, I added a team member to a plan which was linked to a team that she wasn't already a member of. I then went over to Teams to add her to the corresponding team, but every time I did so it said the user was already in the team, although she wasn't present in the list of team members. I closed and re-opened Teams, and she was now appearing as a member of that team.
Boanic Works for me 100%
