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Mark_Smithers_RMIT's avatar
Mark_Smithers_RMIT
Copper Contributor
Apr 28, 2020

Users appear in Sharepoint but not in Teams

Hi,

 

I created a Power Automate to populate a Teams site with users. This has worked fine in the past. We're starting to get a problem now where the users appear in the associated Sharepoint site but they don't appear in the Teams list of Members.

 

Does anybody have any idea why this might be? This behaviour started about a week ago.

 

Many Tx

 

Mark

microsoft teams

5 Replies

  • VasilMichev's avatar
    VasilMichev
    MVP
    Apr 28, 2020

    They introduced some changes to battle the increased load on the service, some of them affect how members are being added. TonyRedmond detailed some of those changes recently, but I cannot seem to find the article, so adding him instead 🙂

    • TonyRedmond's avatar
      TonyRedmond
      MVP
      Apr 28, 2020

      VasilMichev  Yep, there's been a reduction in the amount of background processing performed in the service. The golden rule is to add users in the workloads you want to use them with. I would add Teams members to Teams (Add-TeamUser in PowerShell or via the Graph) and then let synchronization work its magic.

      • Mark_Smithers_RMIT's avatar
        Mark_Smithers_RMIT
        Copper Contributor
        Apr 28, 2020

        TonyRedmond Thanks for confirming that Tony. You mention using Powershell or Graph. I'm actually using a Power Automate to extract a list of users from a learning management course site (Canvas) and populate a MS Teams space. Is there anything I can do to improve the performance without having to rewrite using Powershell?

         

        Thanks Mark

    • Mark_Smithers_RMIT's avatar
      Mark_Smithers_RMIT
      Copper Contributor
      Apr 28, 2020
      Tx Vasil, The Teams member list appears populated. About 24 hours later. Maybe the sync frequency has been reduced.

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