Forum Discussion

Mark_Smithers_RMIT's avatar
Mark_Smithers_RMIT
Copper Contributor
Apr 27, 2020

Users appear in Sharepoint but not in Teams

Hi,   I created a Power Automate to populate a Teams site with users. This has worked fine in the past. We're starting to get a problem now where the users appear in the associated Sharepoint site ...
microsoft teams
VasilMichev's avatar
VasilMichev
MVP
Apr 27, 2020

They introduced some changes to battle the increased load on the service, some of them affect how members are being added. TonyRedmond detailed some of those changes recently, but I cannot seem to find the article, so adding him instead 🙂

  • TonyRedmond's avatar
    TonyRedmond
    MVP
    Apr 28, 2020

    VasilMichev  Yep, there's been a reduction in the amount of background processing performed in the service. The golden rule is to add users in the workloads you want to use them with. I would add Teams members to Teams (Add-TeamUser in PowerShell or via the Graph) and then let synchronization work its magic.

    • Mark_Smithers_RMIT's avatar
      Mark_Smithers_RMIT
      Copper Contributor
      Apr 28, 2020

      TonyRedmond Thanks for confirming that Tony. You mention using Powershell or Graph. I'm actually using a Power Automate to extract a list of users from a learning management course site (Canvas) and populate a MS Teams space. Is there anything I can do to improve the performance without having to rewrite using Powershell?

       

      Thanks Mark

      • TonyRedmond's avatar
        TonyRedmond
        MVP
        Apr 28, 2020

        Mark_Smithers_RMIT  I suspect Power Automate uses Graph API calls behind the scenes, but I am not sure. The updates might be going to Azure AD and then need to be synchronized to Teams.

  • Mark_Smithers_RMIT's avatar
    Mark_Smithers_RMIT
    Copper Contributor
    Apr 27, 2020
    Tx Vasil, The Teams member list appears populated. About 24 hours later. Maybe the sync frequency has been reduced.