Forum Discussion
DERP_ITM
Aug 08, 2022Copper Contributor
User unable to join scheduled Teams meeting if lobby is required
A users is not able to join scheduled Teams meeting if the lobby requires admission. This only occurs on the user's laptop and only with the Desktop application. If the user is added as an organize...
Therese_Solimeno
Aug 10, 2022Moderator
DERP_ITM Do you disable the lobby when you create the meeting? There are lots of articles online on how to do that. Here's one: https://answers.microsoft.com/en-us/msteams/forum/all/disable-meeting-lobby-entrance-notification/48b01eaa-d30c-440b-9e8b-4a68dc2c604b
- DERP_ITMAug 15, 2022Copper ContributorIf the lobby is disabled on a scheduled Teams meeting, this user is able to join. We can't ask external entities to disable the lobby every time. With that said, I may have found a resolution. I added an external webcam/mic and the user is able to join test meeting where they couldn't with the built in webcam/mic on the Dell XPS 9510. It may be a hard ware driver issue.
I'll update this once it testing is complete and the user is able to join an external meeting without issue. I'll also contact Dell.