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RyanSpoonerJCB's avatar
RyanSpoonerJCB
Iron Contributor
Sep 18, 2020
Solved

User renamed on AD, name not updating in Microsoft Teams.

Hey all, hope you're all well.   I've got a user who's AD account has been renamed (stephen.hawkes to steve.hawkes).  This has been synced to Azure AD and reflects correctly in admin.microsoft.com ...
Administrator
User Interface
  • Brian_Thomson's avatar
    Brian_Thomson
    Jan 14, 2022

    D0ugW  This issue is resolved for me.  I had tried a number of things including things suggested by Microsoft tech support (see my previous post).  Another team member suggested that I sign out of Teams and sign back in.

     

    After doing this, the display names appear correctly on all my devices.

     

    I don't understand the mechanism for this or why "Sign Out" had different impact than "Quit", but I am glad that this nuisance behavior is fixed for me.

Brian_Thomson's avatar
Brian_Thomson
Brass Contributor
Jan 14, 2022

D0ugW  This issue is resolved for me.  I had tried a number of things including things suggested by Microsoft tech support (see my previous post).  Another team member suggested that I sign out of Teams and sign back in.

 

After doing this, the display names appear correctly on all my devices.

 

I don't understand the mechanism for this or why "Sign Out" had different impact than "Quit", but I am glad that this nuisance behavior is fixed for me.

dliedke's avatar
dliedke
Copper Contributor
Mar 10, 2022
Thanks a lot, worked fine here!