Forum Discussion
Use Teams as VoIP SIP Softphone dialer
Hello, as the subject says, we are wondering whether it is possible to configure Teams to use it as a VoIP SIP softphone dialer. If someone can link me to information about this. I have seen some...
Hi Peaverin ,
if you are looking for an option to user Microsoft Teams as remote call control for your existing PBX solution, the answer is no. There is currently no built-in support for remote call control in Microsoft Teams and you need to look for a 3rd party solution.
If you like to add PSTN services to Microsoft Teams and would like to use Teams for PSTN calls, you have several options:
Direct Routing with Microsoft Teams
Operator Connect with Microsoft Teams
I hope this helps you and points you in the right direction.