Forum Discussion

oworth's avatar
oworth
Copper Contributor
Jun 05, 2020

Upgrade MS Teams free to keep teams and channels intact

My company needs help upgrading a MS Teams free instance to a paid instance along with office 365 and Sharepoint. The online upgrade process is telling us it cannot be upgraded.

How-to
microsoft teams

1 Reply

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Jun 06, 2020

    oworth Hello, take a look at the links attached to get an idea how the process works. There's no data loss during the upgrade, all your teams, chats, files, and permissions come with you!

     

    Upgrade from Teams (free)
    https://support.microsoft.com/en-us/office/upgrade-from-teams-free-d6a92d9f-17cc-43f5-a8a0-d48939c30af3?ui=en-us&rs=en-us&ad=us 

     

    Upgrade from Teams free to Teams
    https://support.microsoft.com/en-us/office/upgrade-from-teams-free-to-teams-29475bbd-a34f-4175-9b33-d44430f8ad39 

     

    Upgrade Microsoft Teams free to subscription version
    https://docs.microsoft.com/en-us/microsoftteams/upgrade-freemium

     

    If you would like to purchase Microsoft 365 Business Basic or an Enterprise edition of Office 365, https://portal.office.com/support/altusupport.aspx?app=teamsfreeupgrade.