Forum Discussion
Solved
Unavailable - account won't accept calls
Hi there, I work in a school and I have a child who can't receive calls from her friends. It says she is unavailable when they try to call her and she doesn't get a notification except to say sh...
Hi LukeJamo85
The "unavailable" message appears to her friends or just send them to the voicemail?
Check if she have the Windows quiet hours turn on, sometimes if the user has this active the calls goes directly to the voicemail.
Attached where you can see that.
Regards,
JM
Just checked my settings as I had the exact same issue.
If you click your profile picture and then settings. Find the calls option and make sure that the option 'Calls ring me' is selected and not the 'Forward my calls'
Hope this works!