Forum Discussion
Unable to Reply to Skype message in Teams Only Mode
We are starting our migration to MS Teams and have a POC group in Teams Only mode. A few of the Users, when trying to reply to a Skype chat, are intermittently getting this message where they should ...
Far as I know it's been fixed.
well then I guess I am dealing with a Org setting on the external user I am trying to contact then here. They can message us from Skype, but we can't reply.
- Have you used External chat with other endpoints? Can you initiate a chat to them? (Does the search externally for xxx show up?)
ChrisWebbTech I just noticed this today. I had the issue reported intermittently, so I used a test user that was in Islands mode. I am in Teams Only mode. I sent an IM from my test user to myself and the first time I was able to reply normally. Subsequent attempts gave me the following message:
Due to an org policy change, you can enjoy a richer chat and calling experience
after that is a link that moves to a new Teams conversation, even if the Islands mode test user does not have Teams running.
