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DNA_DOH's avatar
DNA_DOH
Copper Contributor
May 15, 2020

Unable to Reinstall MS Teams (Desktop)

I am unable to completely uninstall and reinstall teams. I am the admin user on this laptop (personal)   There are no running services, or program that I can uninstall/stop. But I am also unable to...
Error
microsoft teams
Settings
teams
uninstall
MAJIDAM's avatar
MAJIDAM
Brass Contributor
May 18, 2020

Can you restore the system to a point in time in the past when Teams was working and then try to uninstall and reinstall? DNA_DOH 

  • Andrea_Califano's avatar
    Andrea_Califano
    Copper Contributor
    Feb 11, 2021

    I have exactly the same problem. The log ends with:

     

    System.Exception: installScenario is not expected to be active

     

    have no idea how to re-establish a previous state of the computer. 

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