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Neal_Fairweather's avatar
Neal_Fairweather
Copper Contributor
Feb 21, 2021

Unable to open Teams App on my mac

Downloaded the Teams App to my Mac desktop but when opening my Teams Free account I get the attached message.  Can open on the Web app with no issue.

developer
microsoft teams
  • Mr_Trust_A's avatar
    Mr_Trust_A
    Brass Contributor
    Feb 21, 2021

    Hi Neal_Fairweather 

    For logging into Teams, users must have assigned Microsoft Teams license from Office 365 Admin Center. Because without assign Microsoft Teams license user cannot login to Teams. Regarding the attached error message, only Office 365 Admin can enable / disable Microsoft Teams for users in the organization. If you are not admin, you need to contact your Office 365 Admin for this issue.
    Teams free should work fine on the web.

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