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ramkotipalli's avatar
ramkotipalli
Copper Contributor
Apr 22, 2020

Unable to leave & delete the Microsoft Teams free organization associate with my email ID

Hi,

 

This is Ram.

 

I have trying to delete my microsoft teams(free) org account which is associated or linked with personal email ID: mailto:knv.ramarao@outlook.com.

 

I have created the microsoft Teams free org account with organization name : "VOAR".

 

Now I want to leave/delete the same, because I want to create a new microsoft Teams organization account (paid subscription) with my existing email Id - mailto:knv.ramarao@outlook.com, for my organization as there is a change in my organization name.

 

I have read that, in order to leave the organization & delete the microsoft teams free org, I should be the admin for the account. 

 

FYI, I am the already the admin for the above "VOAR" Teams free org account.

 

I have already deleted my azure directory associated with it.

 

Even then I am unable to leave the organization.

 

When I am trying to leave the organization option from the following Access Panel Applications page:

 

https://account.activedirectory.windowsazure.com/r#/applications

 

its displays an error message asking to contact support.

 

Please find attached the screenshot of the error msg.

 

Kindly assist on the above & help me resolve the issue.

 

Regards,

Ram

Administrator
delete free org
Delete free org team
Leave Organization
Microsoft Teams (free)

5 Replies

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  • Michael Sandoval's avatar
    Michael Sandoval
    Copper Contributor
    Aug 06, 2020

    I had a notice to accept a teams org that someone I was interviewing created then invited me. I kept hitting cancel but the prompt didn't go away. I read that if you joined it then you can list it as an organization and then delete it. So i did that with no luck. I then logged off and back in thinking maybe it needed the refresh at the console. No go. Anyone have an idea? ramkotipalli 

    • Anonymous's avatar
      Anonymous
      May 19, 2020

      adam deltinger 

       

      Hi, Adam!

       

      I have similar problem. Cannot signup to a new org after deleting old free one. Perhaps the issue is that although the org is deleted, and the mailto:admin@....microsoft.com is deleted, the microsoft account still hangs under the deleted org. my deleted tenant f8cdef31-a31e-4b4a-93e4-5f571e91255a (https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview). Is it possible to remove that connection?

       

      Thanks,

      Konstantin

    • hamzayildiz's avatar
      hamzayildiz
      Copper Contributor
      Apr 27, 2020

      adam deltinger 

      I have a very similar problem. after I deleted the first teams organization via azure active directory I could not create a new. At the sign up for business page when I entered my credentials it says, Error occured please try again. I dont remember how many times I've tried.

    • ramkotipalli's avatar
      ramkotipalli
      Copper Contributor
      Apr 22, 2020

      adam deltinger Thank You.

       

      Yes, I followed all the options as the instructions given in the link, but it didn't rectify the problem.

       

      The error msg still pops up again and again, when I tried to select the option: Leave organization

       

      I think there is might be an error from the Microsoft side itself, which they have to clear.

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