Forum Discussion
JC1231530
Aug 13, 2019Copper Contributor
Unable to give control while on a screen sharing session in Teams.
On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. The following message appears when trying to do so: It'...
PandaMonium
Jul 26, 2024Copper Contributor
I realize this is an old thread, but in case others come across this. If those machines' GPUs don't support hardware acceleration "The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. This behavior is by design."
This thread shows you how you can check via the browser
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-conferencing/give-control-doesn%E2%80%99t-work-sharescreen