Forum Discussion
RobN-IT760
Oct 14, 2019Copper Contributor
Unable to create a new Team
As of last week I am unable to create a new team. I'm the sole IT Manager and have made no changes to the tenant and others can create a new Team, but I somehow lost the ability to do so. Neither my Admin nor my normal user account can do so. I have opened a MS ticket, but it has went quiet after I showed them the information. Has anyone experienced this? Was there a change in Office 365 that might have impacted this?
- RobN-IT760Copper Contributor
Closing the loop on this. There is no real fix for my account and no root cause that support could identify. I'm expected to use a work around and login to the admin center and create a team in there, as doing so in teams, either the app or we client will not allow it.
Any particular error you are getting? Or are the creation controls gone altogether? I'd suggest working with the support engineer, if he's unresponsive you can always call them or call the support line.
- RobN-IT760Copper Contributor
Hey Vasil,
No errors at all and it removed the ability to create a new one but left some functions.
Good suggestion to call, as my support ticket seems to have died in the process.
I'll update this if I find a solution.
- CoachOffice365Brass ContributorHi Rob. Just a quick reflection from my side, but what happens after you click on "Create team" in the interface of your screenshot? Below "Add to existing group". I wonder if you have missed that function as it might had been shifted alright quite recently. Cheers.