Forum Discussion

Copper Contributor

Oct 14, 2019

Unable to create a new Team

As of last week I am unable to create a new team. I'm the sole IT Manager and have made no changes to the tenant and others can create a new Team, but I somehow lost the ability to do so. Neither m...

microsoft teams

RobN-IT760

Copper Contributor

Oct 14, 2019

Hey Vasil,

No errors at all and it removed the ability to create a new one but left some functions.

Good suggestion to call, as my support ticket seems to have died in the process.

I'll update this if I find a solution.

CoachOffice365

Brass Contributor

Oct 14, 2019

Hi Rob. Just a quick reflection from my side, but what happens after you click on "Create team" in the interface of your screenshot? Below "Add to existing group". I wonder if you have missed that function as it might had been shifted alright quite recently. Cheers.

RobN-IT760
Copper Contributor
Oct 14, 2019
CoachOffice365It gives a list of current groups that I can create a team in. Sadly I don't want to do it in one of those groups. I thought maybe MS changed it to only allow creation of a new team in an already created group, but others do not require this, so does not appear to be true.
- RobN-IT760
  Copper Contributor
  Oct 14, 2019
  Something interesting is happening. If I create a new group and follow the link that says create a team for that group, it works, however it also says "Unknown has added jon doe the group" I'm convinced something is wrong with my account in a way I can't fix.
  - CoachOffice365
    Brass Contributor
    Oct 15, 2019
    Yes, it does sound as there is something wrong with your account. I hope MS support is able to fix it.