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Unable to assign a Teams Phone number to a brand new user account (Error: we can't save changes)
Hi folks, I'm facing an issue where I can't assign a Teams phone number (Canadian number issued by Microsoft) to a newly provisioned user via UI or PowerShell. The user was provisioned couple of...
- Update ----------
Apparently this had to be escalated to Microsoft support and then to the engineering team internally. After 2-3 days, the number got assigned from the backend. The rootcause is still unknown and I am waiting to hear back.
Hope this will help someone out there one day.
KentMitchell
Microsoft
MicrosoftAlthough Manoj discovered his root cause here, and Andy also posted additional experiences and insights, want to raise to the Community's attention that the Teams Phone Advanced Deployment Guide provides thorough coverage of three different techniques to assign phone numbers to users.
In addition to covering this topic, the Teams Phone Advanced Deployment Guide provides a detailed checklist of all Steps required to deploy Teams Phone to your organization.
Please note that the Teams Phone Advanced Deployment Guide is located in the M365 Admin Center, so you will need to login with a Tenant Admin account to view this deployment guide.