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rgonzo317's avatar
rgonzo317
Copper Contributor
Aug 18, 2020
Solved

Unable to Activate New Meeting Experience on Win10 device

Activated New Meeting Experience a couple of weeks ago and new features worked as expected.  After rebooting my Win 10 device at the start of the work week, my Teams client has reverted to the old se...
meetings
microsoft teams
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Aug 18, 2020

    rgonzo317 Hey, I actually experienced the same problem today. I had to sign out, quit the Teams process and then sign back in a couple of times (no need to reboot) for the check box to stay checked. It seems as if you've tried this to no affect so maybe you should just reinstall Teams, or delete the Teams cache to reset it as that's the universal solution for most non-logic issues. Delete the entire content in the Teams folder: %appdata%\Microsoft\Teams (paste it via Start and hit enter).

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Aug 18, 2020

rgonzo317 Hey, I actually experienced the same problem today. I had to sign out, quit the Teams process and then sign back in a couple of times (no need to reboot) for the check box to stay checked. It seems as if you've tried this to no affect so maybe you should just reinstall Teams, or delete the Teams cache to reset it as that's the universal solution for most non-logic issues. Delete the entire content in the Teams folder: %appdata%\Microsoft\Teams (paste it via Start and hit enter).