Forum Discussion

MicrosoftHelp124's avatar
MicrosoftHelp124
Copper Contributor
Oct 15, 2020

transfer device

Hello,

 

I'm having an issue where I can't transfer a Teams call to my laptop from another device. The popup that usually says "meeting in progress: want to join on this device?" won't come up. 

7 Replies

  • MicrosoftHelp124 

     

    Hi there.  First of all, I would ask if this feature has worked previously for you?

     

    If not, I would suggest checking your app versions on your devices and ensure that they are up to date.

    • MicrosoftHelp124's avatar
      MicrosoftHelp124
      Copper Contributor

      PeterRising  Thank you! It did work previously. It looks like everything is up to date. The pop up banner to join a call on another device works on my phone, but doesn't come up on my laptop Teams.

      • PeterRising's avatar
        PeterRising
        MVP

        MicrosoftHelp124 

         

        Hmm, OK. Do you have another laptop device you can test it on to see if it is device specific?

         

        There are no Teams Admin Center settings that allow or disallow this feature. It should just work.