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there's some kind of new update and i can't see others' video
i opened up teams this morning for an online lesson, and when i joined the first meeting, the formatting of the peoples' icons was different. on top of that, i couldn't see others' video, and i knew ...
I resolved this issue for a colleague by re-installing the Teams client. I did not uninstall the existing installation. Installed over the top.
Regards
I only see one setting under General and that is "Auto Start Teams"
This just started happening to me in 2023. I cleared my cache, reinstalled Teams but neither worked long-term. I just got the video back by clicking the three dots at the top of screen during meeting and then choose Settings - Turn Off Incoming Video. Then go back to Settings - Turn On Incoming Video. Not sure how long this will work but this is frustrating.