Forum Discussion

stellamitkov's avatar
stellamitkov
Copper Contributor
Apr 07, 2021
Solved

there's some kind of new update and i can't see others' video

i opened up teams this morning for an online lesson, and when i joined the first meeting, the formatting of the peoples' icons was different. on top of that, i couldn't see others' video, and i knew ...
meetings
User Interface
  • sgb_og69's avatar
    sgb_og69
    Aug 03, 2021

    stellamitkov 

    I resolved this issue for a colleague by re-installing the Teams client. I did not uninstall the existing installation. Installed over the top.

    Regards

stellamitkov's avatar
stellamitkov
Copper Contributor
Apr 07, 2021
seems to me the only solution is to use teams in the browser until they release a bug fix 😕
pimnl's avatar
pimnl
Copper Contributor
Apr 07, 2021
And please report this issue on https://status.office365.com/
They might follow up one day
  • stellamitkov's avatar
    stellamitkov
    Copper Contributor
    Apr 07, 2021
    i'll make sure to, thanks!