Forum Discussion
stellamitkov
Apr 07, 2021Copper Contributor
there's some kind of new update and i can't see others' video
i opened up teams this morning for an online lesson, and when i joined the first meeting, the formatting of the peoples' icons was different. on top of that, i couldn't see others' video, and i knew ...
- Aug 03, 2021
I resolved this issue for a colleague by re-installing the Teams client. I did not uninstall the existing installation. Installed over the top.
Regards
pimnl
Apr 07, 2021Copper Contributor
Many users have this problem, there is no solution from Microsoft as far as I know.
stellamitkov
Apr 07, 2021Copper Contributor
seems to me the only solution is to use teams in the browser until they release a bug fix 😕
- pimnlApr 07, 2021Copper ContributorAnd please report this issue on https://status.office365.com/
They might follow up one day- stellamitkovApr 07, 2021Copper Contributori'll make sure to, thanks!