Forum Discussion
There is no "Join a team with a code" option
- After contacting two Microsoft's operators with no success, the third one finally figured out my problem.
I don't know why, but I should have subscribed with the institutional email in order to unlock all the other options like "join a team with code". I instead used my personal email account, that's why it was a very limited and bugged version.
I hope that someone else who is going to lose his sanity like me for that problem, will find that post usefull
What happens when you try this via the web (teams.microsoft.com).
Do you have the option there?
Mitchell BakkerThank you for your reply. Unfortunately I have the same problem both in the app and browsers (I tried on edge and chrome). I also chatted with an operator but he couldn't help me, that's why I'm writing here
- After contacting two Microsoft's operators with no success, the third one finally figured out my problem.
I don't know why, but I should have subscribed with the institutional email in order to unlock all the other options like "join a team with code". I instead used my personal email account, that's why it was a very limited and bugged version.
I hope that someone else who is going to lose his sanity like me for that problem, will find that post usefullDaniele_Cidda Do you think that is because your institution has a subscription to the paid version of Microsoft Teams? The only thing I can think is that I can't see the "Join" button because I'm using the free version.
Daniele_Cidda I am losing my mind over this. I've tried to get a business account to unlock the other options so I can use the code but it just keeps logging me back in as a personal user. Is there any way to change the account to business. Microsoft is not very user friendly I'm finding and the help is user based rather than reaching an actual Teams support person.
Anyway advice you or others could offer would be very helpful.
K
