Forum Discussion
Daniele_Cidda
May 05, 2020Brass Contributor
There is no "Join a team with a code" option
All of my coworkers can access our meeting via a code that one of them sent to us, but I can't insert it because I don't have that option. If I click on "Join or create a team", my only available opt...
- Jun 03, 2020After contacting two Microsoft's operators with no success, the third one finally figured out my problem.
I don't know why, but I should have subscribed with the institutional email in order to unlock all the other options like "join a team with code". I instead used my personal email account, that's why it was a very limited and bugged version.
I hope that someone else who is going to lose his sanity like me for that problem, will find that post usefull
Mitchell Bakker
May 05, 2020Iron Contributor
Hi Daniele,
What happens when you try this via the web (teams.microsoft.com).
Do you have the option there?
What happens when you try this via the web (teams.microsoft.com).
Do you have the option there?
- Daniele_CiddaMay 05, 2020Brass Contributor
Mitchell BakkerThank you for your reply. Unfortunately I have the same problem both in the app and browsers (I tried on edge and chrome). I also chatted with an operator but he couldn't help me, that's why I'm writing here
- Daniele_CiddaJun 03, 2020Brass ContributorAfter contacting two Microsoft's operators with no success, the third one finally figured out my problem.
I don't know why, but I should have subscribed with the institutional email in order to unlock all the other options like "join a team with code". I instead used my personal email account, that's why it was a very limited and bugged version.
I hope that someone else who is going to lose his sanity like me for that problem, will find that post usefull- BethCharltonSep 24, 2020Copper Contributor
Daniele_Cidda Do you think that is because your institution has a subscription to the paid version of Microsoft Teams? The only thing I can think is that I can't see the "Join" button because I'm using the free version.