Forum Discussion
The continuous crashing of MS Teams on android
C0nn0rthere could be two possible issues;
- internet connection is not stable. The slow or unstable network connection can also lead to app crashes on Android. If you are using Wi-Fi, you can switch to cellular data to have a try or vice versa.
- try to troubleshoot this issue via using different mobile (e.g. any colleague’s Android device). It will help us to determine whether it is a specific device-side issue.
i know you have tried all other options... but the first one about the internet even you switch maybe your 3G/4G is also week...or could be this specific model having issues...
- Hi, same issue, different device. Fire Tablet HD10 2021. This is used as a school tablet and while in an MS Teams meeting, opening links is making me leave the meeting.
the tablet has been factory reset and the MS Teams app has been numerously uninstalled and reinstalled but it keeps on crashing from time to time and opening links will make you leave the meeting. connection is good and we tried a different internet connection but still got the same results PDostiyar Hi, thanks for your response. I checked the speed of cellular at the time of crashes happening, which is 33mb/s download and 27.5 upload. I also checked it whilst the call was going on normally, which was 20.7mb/s download and 33.9mb/s upload. I have no idea how much it normally varies, as I don't check it that often, so I am not sure if this actually means anything.
I have checked it on another device via a hotspot and wifi. My galaxy tab A (2018), as I have nothing else. Which upon connection to the call crashed after a minute. The same way the app normally does on my phone.
