Forum Discussion
Tenant Migration and Microsoft Chat Old Threads/Files
My company recently migrated from one tenant to another. Unfortunately I am not able to open old chat threads/files since before the migration. When I search I can see that the thread exists but when...
Hi, I recommend that you reach out to your IT people working with the migration as they most likely have used third-party software for this. Chats for example are actually processed and stored in Azure and only ingested into Exchange for compliance/eDiscovery reasons.
- Thank you for the suggestion. I have been in contact with them but unfortunately they seem stumped.
I’ll ask them what third party they used. The migration was completed last month but we keep finding “bugs,” for a lack of a better word.
