Forum Discussion
solidpro
Sep 09, 2020Copper Contributor
Teams with Direct Routing - phantom calls which can't be answered get stuck in MS call queues
We have experienced an issue in MS call queues where certain callers (we suspect automated spam callers - marketing companies etc, which wardial numbers, trying different DTMF issues if they don't ge...
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Nov 26, 2020solidpro Did you ever get this worked out? I am having the exact same problem and don't even know where to begin