Forum Discussion
Teams windows app stops responding after opening
MS Teams frequently freezes as soon as I open the windows app of it. It doesn't have any sign-in issue like others but it stops responding just after launching the app. I tried clearing the cache but it didn't work. I also tried opening as an administrator but didn't work. Finally, I reinstalled the app but sadly the problem didn't fade away. The web version of teams is working fine but the problem arises when I work on the desktop app of teams.
The main problem is that whenever I try to launch the app on my windows 10 machine it stops responding after a few seconds. I have provided a screenshot of that.
4 Replies
- Try disabling the GPU hardware acceleration and/or update your graphics drivers. Since you deleted all cache and did a reinstall action it seems like this is a non Teams issue.
AdamHey there adam deltinger
I have updated the graphics driver + turned off the GPU acceleration but still, the problem is occurring.
I've even reset my entire pc but didn't workHello aacfahim,
Perhaps there is a compatibility issue. I will be glad to help you out.
- Right-click on Microsoft Teams and select Properties.
- Select the Compatibility tab, then check the box next to "Run this program in compatibility mode for:"
- Select the version of Windows to use for your app's settings in the dropdown box. (I recommend Windows 7)
Hope it will help you.
Thank you & Stay Safe
Suvindu
adam deltinger I frequently update my graphics driver so I guess there is nothing wrong about the graphics drivers. But yes I will try by, disabling graphics acceleration
Thanks
