Forum Discussion
aacfahim
Sep 27, 2020Copper Contributor
Teams windows app stops responding after opening
MS Teams frequently freezes as soon as I open the windows app of it. It doesn't have any sign-in issue like others but it stops responding just after launching the app. I tried clearing the cache but...
Sep 27, 2020
Try disabling the GPU hardware acceleration and/or update your graphics drivers. Since you deleted all cache and did a reinstall action it seems like this is a non Teams issue.
Adam
Adam
aacfahim
Sep 29, 2020Copper Contributor
Hey there adam deltinger
I have updated the graphics driver + turned off the GPU acceleration but still, the problem is occurring.
I've even reset my entire pc but didn't work
- SUVIBAN2006Apr 07, 2021Copper Contributor
Hello aacfahim,
Perhaps there is a compatibility issue. I will be glad to help you out.
- Right-click on Microsoft Teams and select Properties.
- Select the Compatibility tab, then check the box next to "Run this program in compatibility mode for:"
- Select the version of Windows to use for your app's settings in the dropdown box. (I recommend Windows 7)
Hope it will help you.
Thank you & Stay Safe
Suvindu