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GregL's avatar
GregL
Brass Contributor
May 20, 2021
Solved

Teams Webinar: Couldn't update your registration requirement error message

Looks like the new webinar feature of Teams has lit up in our tenant as our users are seeing it in their Teams client, but anytime someone tries to create a new webinar, we get the error "Couldn't update your registration requirement. Try again." This pops up as soon as you click New>Webinar. Anyone else seeing this or know how to resolve?

  • Hi Greg. I beleive I have found the issue. Do you the ability to create personal MS Lists disabled on your tenant?

    My test tenant didnt have it disabled and Webinar/Registration worked. When I disabled that feature Webinar/Registration stopped working.

    Info here showing you how to enable / disable:

    https://docs.microsoft.com/en-us/sharepoint/control-lists

7 Replies

  • benhusondev's avatar
    benhusondev
    Copper Contributor
    Hi Greg! We are seeing the exact same issue on our tenant too. Have you managed to identify the problem?
    • GregL's avatar
      GregL
      Brass Contributor
      Not yet. We opened up a support ticket this morning. Will keep you posted once we know something.
      • benhusondev's avatar
        benhusondev
        Copper Contributor
        Hi Greg. I beleive I have found the issue. Do you the ability to create personal MS Lists disabled on your tenant?

        My test tenant didnt have it disabled and Webinar/Registration worked. When I disabled that feature Webinar/Registration stopped working.

        Info here showing you how to enable / disable:

        https://docs.microsoft.com/en-us/sharepoint/control-lists

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