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Teams Webinar: Couldn't update your registration requirement error message
Looks like the new webinar feature of Teams has lit up in our tenant as our users are seeing it in their Teams client, but anytime someone tries to create a new webinar, we get the error "Couldn't up...
- Hi Greg. I beleive I have found the issue. Do you the ability to create personal MS Lists disabled on your tenant?
My test tenant didnt have it disabled and Webinar/Registration worked. When I disabled that feature Webinar/Registration stopped working.
Info here showing you how to enable / disable:
https://docs.microsoft.com/en-us/sharepoint/control-lists
Hi Greg! We are seeing the exact same issue on our tenant too. Have you managed to identify the problem?
- Not yet. We opened up a support ticket this morning. Will keep you posted once we know something.
- Hi Greg. I beleive I have found the issue. Do you the ability to create personal MS Lists disabled on your tenant?
My test tenant didnt have it disabled and Webinar/Registration worked. When I disabled that feature Webinar/Registration stopped working.
Info here showing you how to enable / disable:
https://docs.microsoft.com/en-us/sharepoint/control-lists- Nice find! This does seem to be the cause of the issue. We do have personal MS Lists disabled in our tenant. I just temporarily enabled it and that resolved the issue. I created a test webinar and then went over to MS Lists and saw that it created an "event list" with a cryptic name. Wish that name matched the title of the webinar. I could see users not knowing what that list is and deleting it, which breaks the registration. Thanks for sharing the resolution!
