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Teams Voice Transferring to a group
I feel like I'm missing something simple, but we have a landing auto attendant that breaks down to different call q's (sales, service, internet, etc.). Let's say the customer chooses "sales" and a re...
- Hi,
You can transfer to a Call Queue, but you have to enter the name, address or phone number of the resource account attached to the Call Queue. I usually recommend to name the resource account and CQ to the same name of that reason.
Hi,
You can transfer to a Call Queue, but you have to enter the name, address or phone number of the resource account attached to the Call Queue. I usually recommend to name the resource account and CQ to the same name of that reason.
You can transfer to a Call Queue, but you have to enter the name, address or phone number of the resource account attached to the Call Queue. I usually recommend to name the resource account and CQ to the same name of that reason.
- Thanks Linus, that was it. Appreciate the quick response. Not intuitive at all, but it makes sense now that I understand it.
