Forum Discussion
smithje3
Mar 16, 2023Brass Contributor
Teams Voice dropping all incoming calls
We have not been able to accept calls to Teams Voice for the last 8 days. We have an open ticket with Microsoft but things are moving extremely slow. Our company can't receive phone calls and sever...
Mar 20, 2023
Hi Smith,
The best possible path will your Microsoft Account Team.
With Regards,
Satish U
The best possible path will your Microsoft Account Team.
With Regards,
Satish U
- smithje3Mar 20, 2023Brass Contributor
RealTime_M365 Thanks for the input, how do we find our account team? Nothing is listed in our tenant portal.
- Mar 21, 2023Hi,
From where have you purchased the licenses? Directly via a partner or was anyone from Microsoft Involved.
With Regards,
Satish U- smithje3Mar 21, 2023Brass ContributorThanks. Our licenses came from our action pack. The partner support portal sent us back to Teams support where it took 9 days to get a reply. We finally got a reply.