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Mark Allford's avatar
Mark Allford
Copper Contributor
Jun 30, 2020
Solved

Teams video - Other users video not showing - macOS

I'm having a very odd issue with Teams on macOS (10.15.5).   After a few video calls with colleagues which work fine, video stops working in the large window.  If I minimise the window by clicking...
  • Laurie Pottmeyer's avatar
    Jul 01, 2020

    Mark Allford - Hi Mark, if you are able to report a problem by clicking on the lower left hand side of the Teams client (looks like a question mark), we'll be notified of the issue.  If you'd like to troubleshoot, you can go to answers.microsoft.com and they'll have a look at your logs to see what might be the problem.  That behavior is certainly not normal.