Forum Discussion
Mark Allford
Jun 30, 2020Copper Contributor
Teams video - Other users video not showing - macOS
I'm having a very odd issue with Teams on macOS (10.15.5). After a few video calls with colleagues which work fine, video stops working in the large window. If I minimise the window by clicking...
- Jul 01, 2020
Mark Allford - Hi Mark, if you are able to report a problem by clicking on the lower left hand side of the Teams client (looks like a question mark), we'll be notified of the issue. If you'd like to troubleshoot, you can go to answers.microsoft.com and they'll have a look at your logs to see what might be the problem. That behavior is certainly not normal.
ErikvBueren
Jul 09, 2020Copper Contributor
I have exactly the same issue..
- When I initiate a direct call, video is not showing in big screen (exactly it is showing in the small screen when minimize)
- When I receive a direct call, video is working fine (both in small en big screen)
- When I start a ad hoc meeting first and invite other attendee(s), video is working fine (both in small en big screen)
- When I join an existing meeting, video is working fine (both in small en big screen)
Do you found a solution in the meantime?
Thx! Regards,
Erik
- Mark AllfordJul 09, 2020Copper Contributor
ErikvBueren Afraid not. Still, the same issue, although, I'm on an iMac (late 2013) and the issue doesn't happen on my MacBook (late 2019).