Forum Discussion
Teams users cannot sign in if using personal account
Petri-X I would expect Outlook.com to be working as one of the screen shots shows an Outlook.com account
Signing into Teams is not the issue, the issue is trying to sign in from the Join Meeting window (Sign in link at bottom of Guest join window).
kiwiant did you solve this problem? I'm experiencing the same thing
- kiwiantAug 28, 2023Copper Contributor
erica1995 on iOS/iPhone (and I assume Android) the Teams App allows both work and personal accounts without issue. The desktop is a different story as there are 3 apps and various changes so annoying confusing especially for someone who uses the same device for work and personal.
Teams for Work or School (called Microsoft Teams with purple icon) - Only allows work accounts even on the New Teams app.
Teams for Home (called Microsoft Teams with purple/white icon) - Only works with personal accounts. There was a free version which I think worked with all accounts, but they killed that.
Chat from Microsoft Teams (called Chat) - Built into Windows 11 and I think being replaced by Teams for Home. Supports Personal accounts only.
It would have been nice to have one tool but have moved on and now use iMessage, Skype (yes still a great tool) and Signal for personal use.
- SeanBosbeerAug 29, 2023Copper ContributorGood day
Does someone have a solution for this problem. I have Teams for Private and home use and today was the second time I could not connect from the desktop app to an organization. As I am running a small business, it is very important for me to be able to use Teams to connect to organizations or get invited to their project meetings.
Please , can anyone assist- AnGal1090Oct 05, 2023Copper Contributor
I have the same problem. It is causing me no end of problems as I use Teams as a sole trader 😞