Forum Discussion
reditguy
Jul 26, 2019Iron Contributor
Teams to skype messages and vice versa
We are currently using SFB (Skype for business) and are planning to migrate to Teams. The issue is we need our receptionists to have desk phones because it makes calling and transferring so much eas...
Ryan Steele
Jul 26, 2019Bronze Contributor
This post has a list of the features that will continue to be supported when using a SfB phone with Teams:
https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Skype-for-Business-Certified-IP-Phones-with-Microsoft-Teams/ba-p/286073
Blind transfer is listed, but not consultative transfer. Which kind of transfer is being attempted, and what happens exactly when it fails?
https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Skype-for-Business-Certified-IP-Phones-with-Microsoft-Teams/ba-p/286073
Blind transfer is listed, but not consultative transfer. Which kind of transfer is being attempted, and what happens exactly when it fails?
reditguy
Jul 26, 2019Iron Contributor
Hi, what is the difference between the kinds of transfer? Basically, someone from outside or inside calls our main#, and the receptionist would transfer it to someone else in the office.
What does that list mean? Does that mean desk phones that are certified for skype but can be logged into with Teams? Or that I can switch our whole Org to Teams Only (so that users can use Teams on their desktops and phones) but continue using SFB on the desk phones?