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MarcoP1265's avatar
MarcoP1265
Copper Contributor
Oct 08, 2024

Teams Telephony as a PBX with Sharepoint list as a telephone directory

Hello everyone,

 

I have a question and unfortunately I don't know whether this is feasible. It would be nice if you could help me.


In my company, we use MS Teams Telephony as a telecommunications system. I would like to use a Sharepoint list as the central telephone book, which is stored on Teams using Viva Connections.
Currently it is possible to call contacts directly via the Sharepoint list (i.e. via Teams) by adding a column with a URL link (Tel:+phone number) and storing the phone number. But now I would also like to have a column where I also store a URL link (mailto: e-mail address). Unfortunately, clicking on the link does not open MS Outlook, but opens an empty tab in my Internet browser.

 

Can anyone help me and tell me whether this is possible at all?

 

Many thanks in advance!

 

Yours sincerely

  • Hello,
    I tested and it worked for me, what's the column type? Hyperlink? it should at least ask you how you want to open the link
    • MarcoP1265's avatar
      MarcoP1265
      Copper Contributor
      Hello, Andreas,
      First of all, thank you for responding to my request.
      Yes, the column has been assigned the type “URL or image”. I have set this setting to Link.
      Unfortunately, it only opens an empty tab for me. As information (when I hold the mouse over the new tab) I am shown “Loading and after a while only mailto: and my stored e-mail address are displayed in the browser field.
      Unfortunately, I am not asked anything.
      Yours sincerely

      Translated with DeepL.com (free version)

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