Forum Discussion
ebotsford
Sep 29, 2020Copper Contributor
Teams status stuck on "busy" or "in a meeting"
My Teams status is constantly changing to "Busy" or "in a meeting", regardless of whether I am actually in a meeting. I have to manually set it back to "available" throughout the day.
I have read that this is caused by the status being set based on calendar meetings rather than whether I am actually on a call. Is there any way to have the status set based on when my actual Teams calls begin and end?
- Hi ebotsford
You are correct, see article
https://docs.microsoft.com/en-us/microsoftteams/presence-admins#:~:text=Presence%20is%20part%20of%20a%20user%27s%20profile%20in,real%20time%29%20if%20other%20users%20are%20available%20online.
App-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). Note that when you are in focus mode based on your calendar, Focusing will be the state people see in Teams but will show as Do not disturb in other products
If this is something you would like to see would recommend opening a uservoice for it here
https://microsoftteams.uservoice.com/forums/555103-public/
There is a similar uservoice here for presence change when on a call
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34037569-phone-presence-in-teams
So if this doesn't cover it simply open up a new one. There isn't a functionality there today which will do this
Hope this answers your quesion
Best, Chris
- Hi ebotsford
You are correct, see article
https://docs.microsoft.com/en-us/microsoftteams/presence-admins#:~:text=Presence%20is%20part%20of%20a%20user%27s%20profile%20in,real%20time%29%20if%20other%20users%20are%20available%20online.
App-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). Note that when you are in focus mode based on your calendar, Focusing will be the state people see in Teams but will show as Do not disturb in other products
If this is something you would like to see would recommend opening a uservoice for it here
https://microsoftteams.uservoice.com/forums/555103-public/
There is a similar uservoice here for presence change when on a call
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34037569-phone-presence-in-teams
So if this doesn't cover it simply open up a new one. There isn't a functionality there today which will do this
Hope this answers your quesion
Best, Chris- Daniel_MajerCopper Contributor
thank you for your informative post it helped me with my problem. Though I can cange the status in the web app but not in he desktop client and I cant find online an article or post about how to turn off the focus mode. Can you help me with that?
With kind regards
Daniel