Forum Discussion
Teams Rooms Issue and Yealink MVC800
Hi All. I am hoping someone can point me in the right direction with this one... I have set up a teams room to use with a Yealink MVC 800 solution. I am finding that the scrren is stuck on 'signing in' and goes no further... The strange thing is i can start a new meeting and invite a user and it works without issue. If i log onto the windows back end system as admin i can run teams and log in without a problem.
Is there anyone out there that may have experienced this issue?
- Yes have been having ongoing issues with the Yealink MVC800 since a few months. Ranging from sign-in issues occurring randomly, drop outs, when joining a white screen occurs on the tv, mics sometimes doesn't work, connecting to the mshare has rebooted the device. Have been updating all the software.
After logging in as a Teams client without the Teams Room Connect the sign-in issues stopped but the camera still plays up. Just doesn't function how it should. BenRooke I find it useful to look at the Azure AD sign in logs, can show you reasons why auth isn't working on a device that's not sharing errors. Often this is related to authenticating to the calendar.
BenRooke We had something similar and found that making the SIP and UPN the same resolved it... https://techcommunity.microsoft.com/t5/microsoft-teams/skype-room-system-stuck-on-signing-in-solved/m-p/643230
