Forum Discussion
Teams room with External invitation
- Can you explain more "to send the invitation back to a device."
When you forward the external invitation to your room account mailbox (that your MTR device uses) it will reply if it did accept the meeting invite or not to the person that scheduled the meeting (the external person in this case).
pdnielsen We had the exact same issues with a new Yealink bar, no join button on the external touch display (invite from outside of the company's AD) or if the join button is there (from inside the AD) it is not working.
For the first problem we got a Hotfix firmware from Yealink and they are working on the second problem so most likely a MS Teams issue rather than hardware...?!?!?
The Yealink has a "Proximity" join which is convenient so we can join the meeting on a phone or Mac/PC while being in the room and then "add a room" which transfers the meeting to the room.
- this is the workaround I have been using for our Lenovo Hubs as well...
when an external user invites the room to a meeting, the meeting (and join button) both show up but it gives me an invalid URL error. HI!
I had same issue with Teams Rooms and Yealink touchscreen system.I found a work around in 6 simple steps:
- Accept external calendar invite on your personal email/Teams account
- Join Teams meeting from laptop or mobile
- Invite the desired Meeting room into the Teams call
- Accept the call from the touch panel on the table in the meeting room
- Leave the meeting with the personal account from laptop or mobile
- Continue the meeting using the Screen and Audio/Video system in the room. (the meeting will continue between the external user and the Teams Room System)
Microsoft makes this so unnecessarily difficult. My people have been tied up for a lot of their time trying to troubleshoot this idiotic problem. We paid a lot of money for a Logitech rallybar and tap app and it works nicely internally, but not being able to use our meeting room when we have an externally-generated teams meeting is insane. What is worse is there seems to be no simple setting to resolve this anywhere. Surely there is some simple setting to allow this?
- Join buttons don’t show for external invites without safe linking everything. The best way atm is allow comments on the invites and train users to click the meeting then just click the link in the body of the invite. That’s only thing I could figure out for now.
