Forum Discussion
bchristian915
Aug 22, 2019Copper Contributor
Teams Room System (formerly SRSv2) does not recognize externally hosted Teams meeting
Hi All, At times, we receive Teams meeting invites from people outside of our organization and we would like use our MS Teams Room System (formerly Logitech SmartDock Skype Room System v2) to joi...
Ash
May 12, 2022Copper Contributor
We had a problem with similar symptoms: when an external invitation was forwarded for VC equipment, the device did not recognize the MS Teams link as valid. We found out that customer email security rewrites the URL of the invitation. So we added an exclusion to "https://teams.microsoft.com" on the email security portal, and the problem got fixed.