Forum Discussion
Teams Room System (formerly SRSv2) does not recognize externally hosted Teams meeting
MADrouin Hi Marc-André
Thank you very much for the update, I was debating doing the same thing myself.
I will hold fire for a little while to see if you get an answer.
If you dont then perhaps we will try a case as well.
Many thanks for your help!
Mark.
Mark Taylor Hi Mark, just to let you know Microsoft is escalading the issue to level 2 support. I will let you know our findings...
MADrouin just joining the conversation here, with the same issue on a Logitech TAP system.
Internal invites can be forwarded, but external invites that are forwarded gives the 3 dots...
Looking forward to hear the finding from lvl2!
Dan Hansen Hi all, Microsoft ended up running a fix in the background in regards to safelinks. We couldn't get a straight answer to what they actually did, but I would suggest to open a ticket with Microsoft and reference the same issue that we had.
I would also reference our ticket # 19036011, hoping they might give someone else a complete answer.
I believe the main challenge on our side was basically just trying to understand their explanation.
Thanks everyone for the feedback and tips.
We already have all these settings in place (and have for a couple of months), still not working for us.
We will have to go with the ticket option, would be nicer if Microsoft just published something definitive about something so core to Teams.
Thanks again
Mark.
Dan Hansen i think we solved this. We removed "internal safelinks" and the meetings startet showing as teams meetings again!
Found it in exchange admin center - Advanced treaths.
I can see why that may impact it, but we have setting turned off, and these are external invites being forwarded internally, so the external email would have already been subject to the safe link rewrite before it is forwarded?
Is there a workaround here I am missing?
Thanks
Mark.
MADrouin Hey... thank you very much for the update. Much appreciated! Fingers crossed.
