Forum Discussion
Teams Room System (formerly SRSv2) does not recognize externally hosted Teams meeting
Hi Brian,
I'm having the same issue. I only see the "..." instead of the join button. I've also enable the external processing capabilities without any luck. Did the issue came back or once it starting working normally everything works since?
thank you,
Marc-André
MADrouin Has anyone had any luck getting this to work?
Any Rooms that are directly invited are showing the 'JOIN' button as expected, however if we forward a Teams meeting request to the rooms they refuse to recognise them as Teams meeting and just show the 3 dots.
We've configured the settings as per everyone's recommendations (don't delete subject or comments, allow external), but its made no difference.
This is quite frustrating so any thoughts would be much appreciated! đŸ™‚
Mark Taylor Hi Mark,
we opened a ticket last Friday. I'm hoping that they can help us with the issue.
We have also found that if you forward the meeting internally, the join button appears. We can reproduce the issue only when the meeting if forwarded to the room when the meeting is created from an external contact.
Marc-André
MADrouin Hi Marc-André
Thank you very much for the update, I was debating doing the same thing myself.
I will hold fire for a little while to see if you get an answer.
If you dont then perhaps we will try a case as well.
Many thanks for your help!
Mark.
