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bchristian915's avatar
bchristian915
Copper Contributor
Aug 22, 2019

Teams Room System (formerly SRSv2) does not recognize externally hosted Teams meeting

Hi All,   At times, we receive Teams meeting invites from people outside of our organization and we would like use our MS Teams Room System (formerly Logitech SmartDock Skype Room System v2) to joi...
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microsoft teams
Unearth's avatar
Unearth
Brass Contributor
Nov 26, 2019

bchristian915  i've just tested this and confirmed it works for me. My setup is an Intel NUC with MTR loaded and a USB-connected touchscreen (Logitech Tap system).

I've confirmed that when enabling the processexternalmeetingmessages flag, external guests can either invite the room by its email address, or internal staff can forward an externally-created meeting request on to the room. It will be automatically accepted, show on the MTR Display, and be recognized as a teams meeting with a join link.

Has this come right at your end or are you still seeing issues? Have you tried to reset the MTR app back to defaults and configure it again with the room account?

  • bchristian915's avatar
    bchristian915
    Copper Contributor
    Nov 28, 2019

    UnearthSo far I've got no more issues regarding this. Everything's working as expected all of a sudden. 

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