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Teams recordings failing or going into Stream
So as per https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change tenants should be uploading to Onedrive now. However, we are seeing strange behaviour:
- Sometimes recordings work and go into OneDrive
- Sometimes it says failed to upload, and a temporary recording is available.
- Sometimes it is still going into Stream
We haven't changed any policies, but as far as I am aware all recordings should be going into OneDrive automatically so I guess there is an issue here.
halbp Hello, this is how it's supposed to work Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
All Teams meeting recordings are now being stored in OneDrive/SharePoint, Stream is not an option for storage anymore according to the official documentation. If the storage process fails for some reason, the recordings are instead being stored in Azure for 21 days before deletion and during this time accessible from the chat or conversation. You'll need the proper license for the services included.
I general I would start by looking at the assigned policies. That is, what Teams meeting policies are your users assigned and is the parameter -RecordingStorageMode set to "OneDriveForBusiness". If they really end up in Stream (not only temporary in Teams, i.e. Azure Media Services) even though this shouldn't be possible, regardless of the above parameter, you better open up a support ticket with Microsoft.
If the parameter used is set to Stream and still uses Stream for storage I would also reach out to the official support as that's not the expected behavior going forward according to the official documentation.
Troubleshooting assistance for admins
Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs
Edit* Product team is now aware of the bug and will look into it asap (why auto-record puts the recording in Stream regardless if all policies are set to OD). They also suggested to provide this info using the Feedback feature in the Teams client (Help, bottom left corner).
halbp Hello, this is how it's supposed to work Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
All Teams meeting recordings are now being stored in OneDrive/SharePoint, Stream is not an option for storage anymore according to the official documentation. If the storage process fails for some reason, the recordings are instead being stored in Azure for 21 days before deletion and during this time accessible from the chat or conversation. You'll need the proper license for the services included.
I general I would start by looking at the assigned policies. That is, what Teams meeting policies are your users assigned and is the parameter -RecordingStorageMode set to "OneDriveForBusiness". If they really end up in Stream (not only temporary in Teams, i.e. Azure Media Services) even though this shouldn't be possible, regardless of the above parameter, you better open up a support ticket with Microsoft.
If the parameter used is set to Stream and still uses Stream for storage I would also reach out to the official support as that's not the expected behavior going forward according to the official documentation.
Troubleshooting assistance for admins
Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs
Edit* Product team is now aware of the bug and will look into it asap (why auto-record puts the recording in Stream regardless if all policies are set to OD). They also suggested to provide this info using the Feedback feature in the Teams client (Help, bottom left corner).
- This is not the correct answer and not sure why it was marked as such
- Therese_Solimeno can probably fix that 😉
- Sorry I mistyped above but as far as you say all recordings should be saved in OneDrive/SharePoint, but we are sometimes seeing it fail and sometimes seeing it still uploaded to stream. As far as I can see from the article no one should ever have recordings saved to stream and yet this is still happening.
- Hi, I would start by looking at the assigned policies. That is, what Teams meeting policies are your users assigned and is the parameter -RecordingStorageMode set to "OneDriveForBusiness". If they really end up in Stream (not only temporary in Teams, i.e. Azure Media Services) even though it shouldn't be possible regardless of the above parameter you better open up a support ticket with Microsoft.
