Forum Discussion
Teams recordings failing or going into Stream
- Nov 15, 2021
halbp Hello, this is how it's supposed to work Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
All Teams meeting recordings are now being stored in OneDrive/SharePoint, Stream is not an option for storage anymore according to the official documentation. If the storage process fails for some reason, the recordings are instead being stored in Azure for 21 days before deletion and during this time accessible from the chat or conversation. You'll need the proper license for the services included.
I general I would start by looking at the assigned policies. That is, what Teams meeting policies are your users assigned and is the parameter -RecordingStorageMode set to "OneDriveForBusiness". If they really end up in Stream (not only temporary in Teams, i.e. Azure Media Services) even though this shouldn't be possible, regardless of the above parameter, you better open up a support ticket with Microsoft.
If the parameter used is set to Stream and still uses Stream for storage I would also reach out to the official support as that's not the expected behavior going forward according to the official documentation.
Troubleshooting assistance for admins
Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs
Edit* Product team is now aware of the bug and will look into it asap (why auto-record puts the recording in Stream regardless if all policies are set to OD). They also suggested to provide this info using the Feedback feature in the Teams client (Help, bottom left corner).
halbp Hello, this is how it's supposed to work Use OneDrive for Business and SharePoint for meeting recordings - Microsoft Teams | Microsoft Docs
All Teams meeting recordings are now being stored in OneDrive/SharePoint, Stream is not an option for storage anymore according to the official documentation. If the storage process fails for some reason, the recordings are instead being stored in Azure for 21 days before deletion and during this time accessible from the chat or conversation. You'll need the proper license for the services included.
I general I would start by looking at the assigned policies. That is, what Teams meeting policies are your users assigned and is the parameter -RecordingStorageMode set to "OneDriveForBusiness". If they really end up in Stream (not only temporary in Teams, i.e. Azure Media Services) even though this shouldn't be possible, regardless of the above parameter, you better open up a support ticket with Microsoft.
If the parameter used is set to Stream and still uses Stream for storage I would also reach out to the official support as that's not the expected behavior going forward according to the official documentation.
Troubleshooting assistance for admins
Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs
Edit* Product team is now aware of the bug and will look into it asap (why auto-record puts the recording in Stream regardless if all policies are set to OD). They also suggested to provide this info using the Feedback feature in the Teams client (Help, bottom left corner).
- DaveTheTeamsGuyNov 23, 2021Iron ContributorTherese_Solimeno can probably fix that 😉
- Nov 23, 2021Off for Thanksgiving. I've updated the "best response".
- DaveTheTeamsGuyNov 23, 2021Iron ContributorChristianJBergstrom opening a support case with MS is a good step to make them aware of what appears to be a bug with the policy. Since this appears to only affect auto-recorded meetings, I would add to your response that a quick fix for those having the issue with auto-recordings landing in Stream (which halbp initially noted then verified) would be to change the RecordingStorageMode attribute in all meeting policies to "OneDriveForBusiness".