Forum Discussion
Teams Q & A Feature
Is there a way to mimic exactly how this Tech Community site operates in my company inside of Teams? Seems like MS offers options for Q and A during meetings but nothing in a standalone Teams Channel. I am basically trying to create a channel for a specific topic where people in our company can ask questions and get answers from Champions monitoring the channel inside of our org.
1 Reply
Hello,
Teams doesn't currently provide a native experience equivalent to Microsoft Tech Community within a channel.
As part of adoption strategies that I implement with my customers, I would suggest three options :
1 : Viva Engage + Answers : A native Microsoft Q&A experience with best answers, expert identification, voting, and knowledge discovery.
2 : Viva Engage Community : An enterprise forum-style approach that enables questions, answers, and knowledge sharing across the organization.
3: Teams Channel + Copilot Agent
Users ask questions directly in Teams. The Copilot agent responds using internal company content and official Microsoft documentation through Microsoft Learn MCP. Champions can then validate, enrich, or complement responses when human expertise is required.
Hope this helps !
