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EntilZha's avatar
EntilZha
Iron Contributor
Aug 21, 2019
Solved

Teams Profiles Pictures - Can't Change

Last year our users were able to add a Team's profile picture to their Teams. Now that its a start of new year I'm getting calls from users asking why they're being prevented from adding a photo to their Teams profile. 

 

I looked through MS Teams Admin Center and found nothing that would cause this behavior.

 

Looking for information to allow users the ability to add image for their newly created Team/s.

 

Thank You,

 

-Larry

  • Hi Larry,

    If this is an EDU tenant there is a known issue with changing team avatars that is expected to be fixed in the next couple of days.

    \Magnus
  • Fredrik7200's avatar
    Fredrik7200
    Copper Contributor

    This is still an issue, just been talking to support who suggested the add a period for the team name but for me it didn't make any difference. I have tried in the desktop app for Mac OS, the webb app in Chrome for Mac OS and the webb app in MS Edge for Windows. 

  • Nicolette Olson's avatar
    Nicolette Olson
    Copper Contributor
    Still cannot change Team picture/avatar on our EDU tenant. Anyone else still having this issue?
    • Nicolette Olson's avatar
      Nicolette Olson
      Copper Contributor

      Our work around for now is to add a period to the end of the team name then choose or upload a new team profile photo/avatar. Save those changes. Then remove the period.

  • Hi Larry,

    If this is an EDU tenant there is a known issue with changing team avatars that is expected to be fixed in the next couple of days.

    \Magnus
  • systemsmaven's avatar
    systemsmaven
    Iron Contributor

    Hi EntilZha ,

     

    They did change it up.  If you go to Manage Team.  Click on the Team's icon and you can upload or delete a picture.

     

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